Has Amazon Prime Video been discontinued on your device?

If you own a piece of tech which isn’t very popular these days, or is older than most gadgets you see on the market, be aware that you may not be able to use it with streaming provider Amazon Prime Video for much longer.

Customers of certain devices began getting emails in the summer about how Amazon Prime Video would not be supported on certain devices, with two notable systems being the Sony Media Player and the Nintendo Wii U. The email to Sony users stated that those who want to watch Prime Video in the future would need to purchase a Fire TV stick or similar. However, Amazon offered a discount code enabling users to get one at half the price.

The discontinued support applies for Sony Blu-ray Disc Players, Sony Network Media Players, Sony Blu-ray Disc Home Theater Systems and Sony AV Receivers, and comes into effect from September 26, 2019. Amazon said in the email: ‘We are continually upgrading our service and this occasionally means we can no longer support certain device models.’ The Fire TV Stick is being offered along with a purchase of the Alexa Voice Remote at a discount until November 1, 2019.

Similarly, the Nintendo Wii U will not support Amazon Prime Video from September 26. Those who use the app regularly have been receiving emails offering them a credit towards either a Fire TV stick or a Fire TV Cube as an apology for the inconvenience. While Amazon Prime Video will be discontinued, it’s believed that other streaming apps, such as Netflix, Hulu, YouTube and Crunchyroll are still supported.

In other words, Amazon Prime Video will be supported on Playstation 3, Playstation 4, Xbox 360 and Xbox One. However, the Nintendo Switch is not included, which means that all Nintendo console support is being withdrawn. Many fans have been left hoping that, once Amazon has discontinued support for the Nintendo Wii U, they will focus on adding it for the Switch, as this product has sold almost three times as many units as the Wii U in its lifetime. However, both Amazon’s streaming service and Netflix are not available as apps on the device, and this is reportedly due to Nintendo wanting to produce a ‘gaming focused platform’.